FAQ
Frequently Asked Questions
1. How do I place an order?
- Simply add your desired item to the cart, choose your design, and personalize it with your favorite quote or name. Once you're happy with the details, place your order.
2. How can I check my order status?
- You can reach out to us regarding your order status by emailing us at [insert email].
3. Can I make changes to my order?
- We allow changes only if you inform us within 24 hours of placing the order. After that, your order will be processed and shipped based on the provided details.
4. Can I request an address change?
- Address changes can only be made within 24 hours, as we aim to process and ship your orders as quickly as possible.
5. I received my order, but there’s an issue. What should I do?
- If there is any problem with your order upon delivery, please contact us within 24 hours and provide a video and pictures of the issue.
6. Can I cancel my order?
- Cancellations are accepted only within 24 hours of placing your order.
7. Do you ship internationally?
- Yes, we ship worldwide! Please refer to our shipping policy for more details.
8. What is your return and refund policy?
- For returns and refunds, please check our refund policy for complete details.